No Refunds and Returns Policy
Effective Date: 29/01/2025
Last Updated: 29/01/2025
Thank you for shopping with NIBARAA. We appreciate your business and strive to provide high-quality products. Please read our No Refunds and Returns Policy carefully before making a purchase. By placing an order on our website (www.nibaraa.com), you agree to the terms outlined below.
1. No Refunds & No Returns
At NIBARAA, all sales are final. We do not accept returns, exchanges, or offer refunds for any products purchased through our website, except as required by law.
2. Exceptions for Damaged or Defective Products
While we do not offer general refunds or returns, we do take product quality seriously. If you receive a damaged or defective item, please follow the process below:
Contact Us: Email us at [email protected] within 48 hours of receiving your order. Provide your order number, a description of the issue, and clear photos showing the defect or damage.
Review & Approval: We will review your request and respond within 5 business days. If approved, we will provide further instructions.
Resolution Options: If your request is approved, we may offer a replacement product or a store credit at our discretion.
3. Non-Returnable Items
Due to the nature of our products, the following items are strictly non-returnable and non-refundable:
Items damaged due to misuse, improper handling, or normal wear and tear.
Products purchased during promotions, sales, or clearance events.
Items that have been opened, used, or altered after delivery.
4. Order Cancellations
Once an order is placed, it cannot be canceled as we begin processing it immediately. Please ensure all details are correct before completing your purchase.
5. Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed to be delivered to the address provided during checkout. If you believe your package was lost or stolen, please check with your local courier or delivery service.
6. Contact Information
For any questions or concerns regarding this policy, please contact us:
Business Name: NIBARAA
Website: www.nibaraa.com
Email: [email protected]
Address: 13 Underhill Walk, West Midlands, B69 4SA, United Kingdom
By purchasing from NIBARAA, you acknowledge and agree to this No Refunds and Returns Policy. We appreciate your understanding and support!